Refund Policy

All requests for refund must be made in writing by the applicant addressed to OCE and should clearly state the following:

• Details of the applicant to include reference number & course details.
• Total fees deposited and the reason for request of tuition fees.
• Applicants bank details including swift codes to receive refund.
• All supporting and relevant documents to be returned to the college. The following rules will apply under the given circumstances:

1. Once the student has arrived in the UK, the student is NOT entitled to a refund. The student is required to attend classes; failure to attend will result in the student being expelled reported to the authorities due to the conditions stipulated by the visa.
2. Where a student has obtained an admission letter or visa but wishes to cancel their course prior to arrival in the UK or upon arrival at a UK airport is subsequently deported: In such an event, the student is required to approach the Embassy to cancel their visa and obtain a letter from the Embassy to state that the visa has been cancelled. Original visa cancellation letter must be produced. The applicant is then required to submit a refund request letter as stated above. The applicant will be entitled to a 50% refund of the tuition fee paid. This will be processed within twelve weeks of receiving request letter along with supporting documents.
3. Student enrolling in the UK: Students enrolling locally are not eligible for a refund under any circumstances.
4. Deception/Fraud: If the applicant or anyone acting on the applicant’s behalf has used fraudulent measures or documents to gain enrolment at OCE or to support their visa application at the Embassy and has been subsequently refused a student visa will be NOT be entitled to a refund.
5. International students can register and start courses from home and then apply for a visa to finish their remaining modules, assignments and exams. The college will calculate and deduct fees calculated on to the course length, the number of modules and assignments finished before refunding any residual fees.
6. Withdrawn Students / Expelled Students: Students withdrawing from their course after arrival or expelled due to misconduct, failure to meet academic or financial commitments will not be entitled for a refund of any tuition fees paid.
7. Third Party Payments: Students must send a signed letter to confirm that they require the refund amount to be paid to a 3rd party if this is required. The letter must include name, address, and bank account details.
8. The Oxford College of Education provides educational services and are NOT immigration advisers. The College is not regulated to offer any immigration advice. If you require immigration advice, you should seek independent legal advice as the College cannot and do not offer any immigration advice. A list of government regulated immigration advisers can be obtained from the Office of the Immigration Services Commissioner (http://oisc.homeoffice.gov.uk/).
9. The College and its employees are not immigration advisers and therefore the responsibility for the validity and accuracy of a VISA application lies solely with the student. Please note that it is the student’s sole responsibility to ensure that they meet the UKVI REQUIRMENTS.
10. The College cannot and will not be held responsible for any VISA refusal based on reasons which are within the student’s reasonable control including, the student failing to provide the necessary documents, failing to demonstrate adequate financial support, submitting an incomplete application, false representations being made, or forgery of documents.
11. Students who have received a Visa by using our college name or documents or if a student’s VISA application is refused due to fault attributable to the student, there will exist no entitlement to a refund under our Refunds Policy.

During the refund processing or until the final decision by the college, any solicitors, candidates, agents or parents should not misbehave, display aggressiveness, inflict or threaten violence to any member of staff, either verbally, physically or in writing. Should the college find evidence of this, no refund will be processed to this student.

12. During the refund processing or until the final decision by the college, any solicitors, candidates /agents or parents should not put any adverse comments on any social media, public or private forum which may tarnish or defame the reputation of the College. If the college finds evidence of this, any refunds owed will be rendered void. Additionally, the College may take legal action against you /your company.
13. This Policy must be read in conjunction with the Refund Policy and apply if only understand and agreed. Students’ attention is particularly drawn to the fact that where they fail to apply for a refund 15 day prior to the Course Commencement Date, they will NOT qualify for a refund.
14. Students will NOT qualify for a refund where the student has obtained a VISA refusal for false representation being made, or forgery of documents
15. The course will be delivered either online or in blended format. International students who wish to undertake our courses and want to visit our campus to study their subject /course or who want to improve their grades /result /assignment under our physical supervision can apply for a Short-Term Study Visa which has a maximum six- or eleven-months duration.

To cancel your course, you must send an email to admissions@oxfordce.co.uk stating that you wish to cancel your course. Any purchase also comes with a consumer’s right to a 10-day cooling-off period during which one may change their mind and obtain a full refund after deducting an admin cost of three hundred and fifty pounds.

• If a student’s VISA application has been refused (for circumstances other than false representation being made, or forgery of documents) then the fees paid will be refunded less an administration charge of £350 (plus any courier and transfer charges) on production of the following documents:
• Copy of the VISA refusal letter
• Copy of the student’s passport showing both a photograph and signature; and
• Where the payee was not the student, an original authority letter from the student authorising the repayment to the payee.
• Where a student has failed to comply with the Refund Procedure, (Bullying – aggressive behaviour-violence -breach refund policy) they will NOT be eligible for a refund save in exceptional circumstances.
• If the student decided not to process his application anymore, he can then swap his /her payments to other students as long as both parties agreed with refund policies.
• Student needs to pay the full amount, and the swap amount will be adjusted.
• The college will not pay any commission for swap student.
• If student pay fees by 2/3 instalment (only if college agreed) swap amount will be added to the last payment.
• If a student visa is refused and he/she not entitled to get the refund, but college decided to swap his/her fees to other students, and if that swap student visa also refused, college will no refund swap amount, but rest of the costs will refund as long as a compliance with the refund policy.
• Once the student gives authority to swap his/her fees to another student, the original student has no right to claim any refund.

16. The college will verify the student’s documentation before issuing the final Visa letter. If any false document has been submitted to the college, the student will not be eligible to get a refund.
17. The refund will be made after a deduction of admin fees £350, awarding body registration fees, course materials, class or lesson or assignment brief has already given. No refund after 10 days of enrolment or payment or course start date. Online short course- No refund after the payment. 18.Student must pay the first-year tuition fee before arrival. If an applicant decides to withdraw from a course either prior to or during the visa application process an administration charge of five hundred pound will be applied. This charge is in addition to the non-refundable fees. To enable your applicants to apply and confirm with confidence, we are offering a range of flexible study plans. For applicants unable to get a visa and travel to the UK to start their programme at the Centre, our flexible study plans allow applicants to choose how and when they will start and continue their studies with us. In the event that, due to Covid-19 related restrictions, the applicant is unable to start a face-to-face program, please confirm that they would be willing to start the first part of the program online and transfer to the study destination once participating in face-to-face teaching is possible.
18. College is right to cancel or withdraw student application/enrolment during the application process or the study period at Oxford college of Education for any suspicious activity, documents, misbehave.
19. College is right to cancel or withdraw student application/enrolment if the student cannot provide financial evidence that they have enough money for the course fees, maintenance fund, hotel quarantine (if needed) etc.

If you are not happy with the product for any reason, please return it to us within 10 days of receipt, in accordance with distance selling regulations. Also make sure to contact us in advance of sending it back. If the product is retuned to us in a damaged condition, or outside of the 10 day grace period, we may not provide a refund, or will only offer a partial refund.

• No refund requests will be accepted once this 10 day period has passed.
• In order to be refunded, any certificates that have been sent out must be returned to us. Details of this will be sent to you once a cancellation request has been submitted.
• No cancellation requests are accepted over the phone, and you must send your request in writing via email.
• Once a cancellation request is accepted, we will provide you with a refund as soon as practicable to the credit or debit card which was used in your purchase. If an alternate method of payment was used, your refund will be sent through a method as agreed between we the company and you.

All requests for refund must be made in writing by the applicant addressed to OCE and should clearly state the
following:
• Details of the applicant to include reference number & course details.
• Total fees deposited and the reason for request of tuition fees.
• Applicants bank details including swift codes to receive refund.
• All supporting and relevant documents to be returned to the college. The following rules will apply
under the given circumstances:
1. Once the student has arrived in the UK, the student is NOT entitled to a refund. The student is
required to attend classes; failure to attend will result in the student being expelled reported to the
authorities due to the conditions stipulated by the visa.
2. Where a student has obtained an admission letter or visa but wishes to cancel their course prior to
arrival in the UK or upon arrival at a UK airport is subsequently deported: In such an event, the
student is required to approach the Embassy to cancel their visa and obtain a letter from the Embassy
to state that the visa has been cancelled. Original visa cancellation letter must be produced. The
applicant is then required to submit a refund request letter as stated above. The applicant will be
entitled to a 50% refund of the tuition fee paid. This will be processed within twelve weeks of
receiving request letter along with supporting documents.
3. Student enrolling in the UK: Students enrolling locally are not eligible for a refund under any
circumstances.
4. Deception/Fraud: If the applicant or anyone acting on the applicant’s behalf has used fraudulent
measures or documents to gain enrolment at OCE or to support their visa application at the Embassy
and has been subsequently refused a student visa will be NOT be entitled to a refund.
5. International students can register and start courses from home and then apply for a visa to finish
their remaining modules, assignments and exams. The college will calculate and deduct fees
calculated on to the course length, the number of modules and assignments finished before refunding
any residual fees.
6. Withdrawn Students / Expelled Students: Students withdrawing from their course after arrival or
expelled due to misconduct, failure to meet academic or financial commitments will not be entitled
for a refund of any tuition fees paid.
7. Third Party Payments: Students must send a signed letter to confirm that they require the refund
amount to be paid to a 3rd party if this is required. The letter must include name, address, and bank
account details.
8. The Oxford College of Education provides educational services and are NOT immigration advisers. The
College is not regulated to offer any immigration advice. If you require immigration advice, you should
seek independent legal advice as the College cannot and do not offer any immigration advice. A list of
government regulated immigration advisers can be obtained from the Office of the Immigration
Services Commissioner (http://oisc.homeoffice.gov.uk/).
9. The College and its employees are not immigration advisers and therefore the responsibility for the
validity and accuracy of a VISA application lies solely with the student. Please note that it is the
student’s sole responsibility to ensure that they meet the UKVI REQUIRMENTS.
updated version 2022
10. The College cannot and will not be held responsible for any VISA refusal based on reasons which are
within the student’s reasonable control including, the student failing to provide the necessary
documents, failing to demonstrate adequate financial support, submitting an incomplete application,
false representations being made, or forgery of documents.
11. Students who have received a Visa by using our college name or documents or if a student’s VISA
application is refused due to fault attributable to the student, there will exist no entitlement to a
refund under our Refunds Policy.
During the refund processing or until the final decision by the college, any solicitors, candidates,
agents or parents should not misbehave, display aggressiveness, inflict or threaten violence to any
member of staff, either verbally, physically or in writing. Should the college find evidence of this, no
refund will be processed to this student.
12. During the refund processing or until the final decision by the college, any solicitors, candidates
/agents or parents should not put any adverse comments on any social media, public or private forum
which may tarnish or defame the reputation of the College. If the college finds evidence of this, any
refunds owed will be rendered void. Additionally, the College may take legal action against you /your
company.
13. This Policy must be read in conjunction with the Refund Policy and apply if only understand and
agreed. Students’ attention is particularly drawn to the fact that where they fail to apply for a refund
15 day prior to the Course Commencement Date, they will NOT qualify for a refund.
14. Students will NOT qualify for a refund where the student has obtained a VISA refusal for false
representation being made, or forgery of documents
15. The course will be delivered either online or in blended format. International students who wish to
undertake our courses and want to visit our campus to study their subject /course or who want to
improve their grades /result /assignment under our physical supervision can apply for a Short-Term
Study Visa which has a maximum six- or eleven-months duration.
To cancel your course, you must send an email to admissions@oxfordce.co.uk stating that you wish to
cancel your course. Any purchase also comes with a consumer’s right to a 10-day cooling-off period
during which one may change their mind and obtain a full refund after deducting an admin cost of
three hundred and fifty pounds.
• If a student’s VISA application has been refused (for circumstances other than false representation
being made, or forgery of documents) then the fees paid will be refunded less an administration
charge of £350 (plus any courier and transfer charges) on production of the following documents:
• Copy of the VISA refusal letter
• Copy of the student’s passport showing both a photograph and signature; and
• Where the payee was not the student, an original authority letter from the student authorising the
repayment to the payee.
• Where a student has failed to comply with the Refund Procedure, (Bullying – aggressive behaviourviolence -breach refund policy) they will NOT be eligible for a refund save in exceptional
circumstances.
• If the student decided not to process his application anymore, he can then swap his /her payments to
other students as long as both parties agreed with refund policies.
• Student needs to pay the full amount, and the swap amount will be adjusted.
• The college will not pay any commission for swap student.
• If student pay fees by 2/3 instalment (only if college agreed) swap amount will be added to the last
payment.
• If a student visa is refused and he/she not entitled to get the refund, but college decided to swap
his/her fees to other students, and if that swap student visa also refused, college will no refund swap
amount, but rest of the costs will refund as long as a compliance with the refund policy.
• Once the student gives authority to swap his/her fees to another student, the original student has no
right to claim any refund.
16. The college will verify the student’s documentation before issuing the final Visa letter. If any false
document has been submitted to the college, the student will not be eligible to get a refund.
updated version 2022
17. The refund will be made after a deduction of admin fees £350, awarding body registration fees,
course materials, class or lesson or assignment brief has already given. No refund after 10 days of
enrolment or payment or course start date. Online short course- No refund after the payment.
18.Student must pay the first-year tuition fee before arrival. If an applicant decides to withdraw from
a course either prior to or during the visa application process an administration charge of five
hundred pound will be applied. This charge is in addition to the non-refundable fees. To enable your
applicants to apply and confirm with confidence, we are offering a range of flexible study plans. For
applicants unable to get a visa and travel to the UK to start their programme at the Centre, our
flexible study plans allow applicants to choose how and when they will start and continue their
studies with us. In the event that, due to Covid-19 related restrictions, the applicant is unable to start
a face-to-face program, please confirm that they would be willing to start the first part of the program
online and transfer to the study destination once participating in face-to-face teaching is possible.
18. College is right to cancel or withdraw student application/enrolment during the application process or
the study period at Oxford college of Education for any suspicious activity, documents, misbehave.
19. College is right to cancel or withdraw student application/enrolment if the student cannot provide
financial evidence that they have enough money for the course fees, maintenance fund, hotel
quarantine (if needed) etc.